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Lesson 123 --- BUSINESS LETTER WRITING CHECKLIST
Lesson 123: BUSINESS LETTER WRITING CHECKLIST
Grammar Pattern
Business letter writing checklist

When you write a business letter, use this checklist to remind you of the key principles of effective letter writing.

Keep it Short

Cut needless words and needless information.
Cut stale phrases and redundant statements.
Cut the first paragraph if it refers to previous correspondence.
Cut the last paragraph if it asks for future correspondence.
Keep it Simple

Use familiar words, short sentences and short paragraphs.
Keep your subject matter as simple as possible.
Keep related information together.
Use a conversational style.
Keep it Strong

Answer the reader's question in the first paragraph.
Give your answer and then explain why.
Use concrete words and examples.
Keep to the subject.
Keep it Sincere

Answer promptly.
Be human and as friendly as possible.
Write as if you were talking to your reader.

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