GOLDEN RULES (PRACTICE AND REHEARSE KEY ENGLISH PHRASES)

CHAIRING
DO
-plan the meeting : the agenda --people -- format --minutes
-begin by reviewing the objectives
-encourage ideaas from all participants
-listen; clarify, summarize, and focus on the discussion
-respect time ; maintain pace but slow down for analysis
-guarantee a result; identify the issues adn find consensus
-summarize decisions at the end
-implement any action plan adn organize the next meeting

DON'T
-forget the environment; you may need name cards, flipcards refreshments
-dominate and bully people with your authority
-allow over-elaboration or irrelevance
-postpone decisions too quickly to another meeting
-close a meeting without reviewing decisions

PARTICIPATING
DO
-read agenda before and bring supporting documentation
-speak with sufficient volume and clarity for everyone to hear you
-respect and support other speakers; develop their ideas
-be flexible and willing to improvise
-listen and check to make sure that you understand
-give direct replies; don't digress
-build to a consensus

DON'T
-leave meetings to make "important" phone calls
-interrupt too much or disagree too strongly
-react personally to differences of opinion
-use over-complex language
-pretend to understand
-leave a meeting without clearly understanding the decision.