Mr. Jackson: Ms. Simpson I just wanted to check in with you personally to make sure that the shipment got through to you alright, no problems, right?

Ms. Simpson: Yes Mr. Jackson, everything's A okay here. The shipment showed up yesterday afternoon, everything seems in order.

Mr. Jackson: That's good to hear. I just like to apologize once again for the screw up with the previous shipment. I can assure you there will be no more slip ups in the future.

Ms. Simpson: Well with our two companies' relationship over the past decade, I knew the situation will be taken care of quickly.

Mr. Jackson: Exactly Ms. Simpson, we both prospered with each other over the years, there will be no more problems, you can take that to the bank.

Ms. Simpson: That's music to my ears Mr. Jackson. I'll be talking to you around this time next month then.

Mr. Jackson: Great. Thanks for your understanding.

1. check in - means you want to talk or you want to discuss something with a person
2. personally - means you want to do it one on one or I wanted to talk specifically to you
3. got through - got sent or got delivered to you
4. alright - correctly or with no problems
5. "A" okay - everything is okay, everything is alright, there are no problems
6. showed up - was delivered, came here
7. in order - everything is alright, there are no problems
8. screw up - a mistake or some kind of problem, something bad went wrong
9. slip ups - also means a mistake or a problem
10. prospered - you become wealthy or successful