STATING REASON FOR A CALL
I'm calling to...
I'd like to...
I need some information about...

SETTING UP APPOINTMENTS
Could we meet some time next month?
When would be a good time?
Would Thursday at 5:00 be good for you?
What about July 21st?

That would be fine.
No, sorry, I can't make it then.
Sorry, I'm too busy next week.

CHANGING APPOINTMENTS
We have an appointment for next month, but...
I'm afraid I can't come on that day.
Could we rescehedule it?

CONFIRMING INFORMATION
So...
Can I check that? You said...
To confirm that...
Can you/ Can I confirm that by fax?

ENDING A CALL
OK. I think that's all.
Thanks very much for your help.
Please call if you need anything else.
I look forward to seeing you/your call/your letter/your fax/meeting
Goodbye and Thanks.
Bye.