Lesson 16 Business --- CLOSING A CALL

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Lesson 16 Business --- CLOSING A CALL - EXERCISE

Lesson 16: CLOSING A CALL - EXERCISE

Dialogue

CLOSING A CALL

Fill in the blanks. Listen and check.

Patience        assistance                go over                leave it at

Linda:        Let me quickly just _______our schedule again. The Thursday
               morning   meeting has been postphoned until Monday afternoon at 3o’clock.
               Is that right?

Mary:        That’s right. I’ll send you an email Friday to confirm that time again.

Linda:        Ok. We’ll just ________unless I hear anything different by Friday.

Mary:        I’m sorry about having to change our schedule . Thanks for your_______.

Linda:        It’s no problem. I’ll look forward to seeing you Moinday. And if I can be
        anymore _________ just give me a call.

Mary:        I will. See you on Monday.

Linda:        Bye!

Vovalulary

Choose the word that does not belong in each group.

1. close                  end                finish                transfer

2. check                organize            go over           confirm

3. aid                    assistance             help                 receiver

4. hint                    sign                  signal                trip

5. grateful             inefficient           rude                  unprofessional

Practice

Match the sentences with the same meaning.

        Formal                                Informal

1.I enjoyed talking with you.                       A. Talk to you later!
2. Goodbye!                                              B. Sounds good
3. Could you go over that again , please?      C. Nice chatting with you.
4. Im very grateful for all of your help            D. Thanks a lot.
5. Yes, that would be fine.                          E. I didn’t catch that. What
                                                                    did you say?

telephone

번호	제목
Total	50 Posts
50	Lesson 46 Business --- TELEPHONE BANKING
49	Lesson 45 Business --- TELEPHONING
48	Lesson 44 Business --- ASKING WHO IS ON THE TELEPHONE
47	Lesson 43 Business --- INTRODUCING YOURSELF
46	Lesson 42 Busness --- LEAVING A MESSAGE
45	Lesson 41 Business --- TIPS FOR GETTING PEOPLE TO SLOW DOWN !!
44	Lesson 40 Business --- VISUAL AIDS- DESCRIBING CHARTS
43	Lesson 39 Business --- TELEPHONE PREPARATION FORM
42	Lesson 38 Business --- TELEPHONE PREPARATION FORM
41	Lesson 37 Business --- THE IMPORTANCE OF TELEPHONE CALL
40	msGXFCqvWbmMG
39	Lesson 36 Business --- PHONING THE BOSS
38	Lesson 35 Business --- EXERCISE IN ENGAGING YOUR AUDIENCE
37	Lesson 34 Business --- ENGAGING YOUR AUDIENCE
36	Lesson 33 Business --- EXERCISES IN THE GOLDEN RULE
35	Lesson 32 Business --- GOLDEN RULES.
34	Lesson 31 Business --- CULTURAL TIPS EXERCISES
33	Lesson 30 Business --- TELEPHONE CONVERSATION 5
32	Lesson 29 Business --- TELEPHONE CONVERSATION 4
31	Lesson 28 Business --- CROSS CULTURAL TIPS/ AUDIO CONFERENCING
30	Lesson 27 Business --- TELEPHONE CONVERSATION 3
29	Lesson 26 Business --- TELEPHONE CONVERSATION 2
28	EEbZWJcGzYPv
27	Lesson 25 Business --- TELEPHONE CONVERSATION 1
26	FjcQSJPHCIxsbd
25	Lesson 24 Business --- EXERCISE IN STRUCTURING A CALL
24	Lesson 23 Business --- STRUCTURING A CALL
23	Lesso 22 Business --- SETTING UP APPOINTMENTS
22	Lesson 21 Business --- TELEPHONE CALL EXERCISES
21	Lesson 20 Business --- SETTING UP AN APPOINTMENTS BY TELEPHONE
20	Lesson 19 Business --- TELEPHONE COMPLAINTS
19	Lesson 18 Business --- TELEPHONE ETIQUETTE
18	Lesson 17 Business --- CROSS-CULTURAL COMMUNICATION ON THE TELEPHONE (2)
17	Lesson 16 Business --- CLOSING A CALL - EXERCISE
16	Lesson 15 Business --- OPENING A CALL
15	Lesson 14 Business --- CLOSING A CALL
14	Lesson 13 Business --- COMPLAINING
13	Lesson 12 Business --- TRANSFERRING INFORMATION
12	Lesson 11 Business --- WHAT MAKES A GOOD TELEPHONE CALL
11	TLwBbvSDhvhAn
10	Lesson 10 Business --- BARRIERS TO ORAL COMMUNICATION
9	Lesson 9 Business --- TIPS FOR SUCCESSFUL SALES CALL
8	Lesson 8 Business --- TIPS ON ANSWERING PHONE CALLS
7	Lesson 7 Business --- TELEPHONE VOCABULARY 2
6	Lesson 6 Business --- SOME PHONE EXPRESSIONS
5	Lesson 5 Business --- TELEPHONE VOCABULARY 1
4	Lesson 4 Business --- CALLING BACK
3	Lesson 3 Business --- COMMUNICATION DIFFICULTIES
2	Lesson 2 Business --- PHONE CALLS CHECKLIST
1	Lesson 1 Business --- MAKING APPOINTMENTS

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공유 :

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