huge                -    very big  

a trip                 -   this means a journey or holiday  

to deal with it     -     to 'deal with something' means to take responsibility for something  

to promote         -      this means 'to market', to try to sell something  



(C =Customer, T = Tony, M = May)

M: Hello. Can I help you? Are you interested in holidays in Latin America?

C: Hello, yes. I'm interested in information on Mexico, especially Yucatan, and Guatemala. Do you do trips there?

M: Yes we do. Is it for yourself or do you represent an agency?

C: No, no. Just for myself.

M: Right. This is the brochure for Mexico, Yucatan is at the back, and this is the brochure for Guatemala.

C: Thank you.

M: Bye. Tony, don't forget to go and phone Head Office.

T: Oh yeah, thanks.


T: Hello? Hello! Hello!

B: Hello?

T: This is Tony, phoning from England. We're at the conference.

B: Oh, hello Tony. Is it all going well? Is everything OK?

T: Yeah. We do need a few more brochures if you can send some.

B: OK. We'll send them by express. And please try to find a British agent who could represent us there.

T: Fine, we hadn't forgotten. What sort of agent, exactly?

B: Someone to help us in Britain with publicity, advertising and so on.

T: OK. We'll make enquiries. I'll ring you again soon.

B: Thanks. Speak to you later. Thanks Tony. Say hello to May, bye.