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Lesson 23 Business --- STRUCTURING A CALL
Lesson 23: STRUCTURING A CALL
Grammar Pattern
The Purpose

I’m calling about….
Peter asked me to call you to organize….
I would like to discuss….
We need to organize….
We have to arrange….


Structure

There are three things I would like to talk about.
First I want to discuss….
Second,….
Finally,….
Another thing is….


Check

Is that OK with you?
Is this a good time to talk about this?
Do you have time right now?


Deciding

OK. Then we have decided to….
Right. Then I will….
I will leave this to you.
So, you’re going to handle this. Ok
Should I deal with the logistics?


Deflecting

Can we deal with that another time?
I’ll have to get back to you about ….


Further action

Could you send me an e-mail to confirm that?
Would you please inform Peter?


Final check

Is there anything else?  
Is that everything/all?

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