Lesson 31 Business --- CULTURAL TIPS EXERCISES

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Lesson 31 Business --- CULTURAL TIPS EXERCISES

Lesson 31: CULTURAL TIPS EXERCISES

Dialogue

Dialogue

    Clarify    appropriate     guarantee     directness

Linda:   I’m a little worried about calling Mr. Sanchez in Mexico. Mark. I’m not used to dealing with international clients. Any suggestions?

Mark:   I’ve heard it’s good to start with small talk before you get down to business. Americans respect ________, but other cultures may not.

Linda:   Is it________ for me to call him “Mr. Or should I use “senor”?

Mark:   I think Mr. Is the safer title to use.

Linda:   I’m also worried  I might not understand his accent.

Mark:   I ________ you won’t understand everything. But don’t worry.  Just ask him to repeat or ________ and concisely summarize your notes before you hang up.

Vovalulary

Match the word with the meaning.

1.        agreement                           a.  acting well for business
2.        friendliness                          b.  being cold and unfeeling
3.        indifference                          c.  being warm and open
4.        participation                         d. saying yes
5.        professionalism                     e. taking part

Practice

Complete the sentences by using the following words.

directness      humor   punctuality   silence    small talk

1.        A culture that believes you should be on time respects ________.
2.        If a person wants you to get to the point, she or he prefers ________.
3.        People who enjoy jokes and laughing have a good sense of ________.
4.        Some cultures communicate without speaking value ________.
5.        When you chat about the weather, you are using________.

telephone

번호	제목
Total	50 Posts
50	Lesson 46 Business --- TELEPHONE BANKING
49	Lesson 45 Business --- TELEPHONING
48	Lesson 44 Business --- ASKING WHO IS ON THE TELEPHONE
47	Lesson 43 Business --- INTRODUCING YOURSELF
46	Lesson 42 Busness --- LEAVING A MESSAGE
45	Lesson 41 Business --- TIPS FOR GETTING PEOPLE TO SLOW DOWN !!
44	Lesson 40 Business --- VISUAL AIDS- DESCRIBING CHARTS
43	Lesson 39 Business --- TELEPHONE PREPARATION FORM
42	Lesson 38 Business --- TELEPHONE PREPARATION FORM
41	Lesson 37 Business --- THE IMPORTANCE OF TELEPHONE CALL
40	msGXFCqvWbmMG
39	Lesson 36 Business --- PHONING THE BOSS
38	Lesson 35 Business --- EXERCISE IN ENGAGING YOUR AUDIENCE
37	Lesson 34 Business --- ENGAGING YOUR AUDIENCE
36	Lesson 33 Business --- EXERCISES IN THE GOLDEN RULE
35	Lesson 32 Business --- GOLDEN RULES.
34	Lesson 31 Business --- CULTURAL TIPS EXERCISES
33	Lesson 30 Business --- TELEPHONE CONVERSATION 5
32	Lesson 29 Business --- TELEPHONE CONVERSATION 4
31	Lesson 28 Business --- CROSS CULTURAL TIPS/ AUDIO CONFERENCING
30	Lesson 27 Business --- TELEPHONE CONVERSATION 3
29	Lesson 26 Business --- TELEPHONE CONVERSATION 2
28	EEbZWJcGzYPv
27	Lesson 25 Business --- TELEPHONE CONVERSATION 1
26	FjcQSJPHCIxsbd
25	Lesson 24 Business --- EXERCISE IN STRUCTURING A CALL
24	Lesson 23 Business --- STRUCTURING A CALL
23	Lesso 22 Business --- SETTING UP APPOINTMENTS
22	Lesson 21 Business --- TELEPHONE CALL EXERCISES
21	Lesson 20 Business --- SETTING UP AN APPOINTMENTS BY TELEPHONE
20	Lesson 19 Business --- TELEPHONE COMPLAINTS
19	Lesson 18 Business --- TELEPHONE ETIQUETTE
18	Lesson 17 Business --- CROSS-CULTURAL COMMUNICATION ON THE TELEPHONE (2)
17	Lesson 16 Business --- CLOSING A CALL - EXERCISE
16	Lesson 15 Business --- OPENING A CALL
15	Lesson 14 Business --- CLOSING A CALL
14	Lesson 13 Business --- COMPLAINING
13	Lesson 12 Business --- TRANSFERRING INFORMATION
12	Lesson 11 Business --- WHAT MAKES A GOOD TELEPHONE CALL
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10	Lesson 10 Business --- BARRIERS TO ORAL COMMUNICATION
9	Lesson 9 Business --- TIPS FOR SUCCESSFUL SALES CALL
8	Lesson 8 Business --- TIPS ON ANSWERING PHONE CALLS
7	Lesson 7 Business --- TELEPHONE VOCABULARY 2
6	Lesson 6 Business --- SOME PHONE EXPRESSIONS
5	Lesson 5 Business --- TELEPHONE VOCABULARY 1
4	Lesson 4 Business --- CALLING BACK
3	Lesson 3 Business --- COMMUNICATION DIFFICULTIES
2	Lesson 2 Business --- PHONE CALLS CHECKLIST
1	Lesson 1 Business --- MAKING APPOINTMENTS

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토익스피킹시험

상담 및 문의전화

1688-3327

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공유 :

telephone